WHAT I DO
Bringing clarity across every stage
I help teams by leading complex projects from brief to delivery, whether that's a rebrand, a digital product, or an experience. Or when a brand needs its digital platforms and physical experiences to work as one cohesive system, with stakeholders aligned and teams delivering the vision.
I work across project management, UX design, and service design to make sure the full experience connects, so nothing gets lost between the brief and delivery.
Based in London, open to international projects.
PROJECT MANAGEMENT
For complex projects that need multi-team collaboration
I embed into your project, take ownership of the delivery, and make sure the work that launches is the work you intended to make. Senior with over 10 years of experience across website builds, rebrands, digital products, and multi-agency programmes.
End-to-end delivery
Scope & budget control
Cross-functional coordination
Stakeholder management
UX DESIGN
For products that need to work as well as they look.
I design user experiences grounded in how people actually behave, built around what the business needs to achieve, and scoped for what the team can realistically deliver. From research and wireframes through to hi-fi prototypes.
User research
Journey mapping
Wireframes & prototyping
SERVICE DESIGN & OPS
When your digital platforms and physical experiences need to work as one.
I plan, set up, and run service design operations for high-touch events, pop-ups, and brand activations: designing the journey, training the team, navigating the tools that make it work, and managing the operation on the ground.
Guest journey design
Team build & training
On-site operations
Stakeholder management